Frequently Asked Questions
Collapsible content
Q: How long does shipping take?
A: Orders are dispatched within 24 working hours. Delivery depends on location—metro cities are faster, remote areas take slightly longer.
Q: Do you ship via COD?
A: Yes, COD is available for 18,000+ PIN codes with a small additional fee.
Q: Do you offer free shipping?
A: Yes, prepaid orders come with free shipping across India.
Q: How do I track my order?
A: You will receive a tracking link by SMS/Email once shipped. You can also use our Track Order page.
Q: What if I receive a damaged product?
A: Contact us within 48 hours with a photo/video and we’ll replace it.
Q: Do you accept returns?
A: Yes, returns are accepted for unused/unopened products under our Return & Refund Policy.
Q: Are all products original?
A: Yes, we only sell 100% genuine brands such as MilesMagic, Bicycle, Theory11, Ellusionist, Dan & Dave, and more.