Refund policy
We want you to be happy every time you shop with us. If for any reason you are not satisfied with your purchase, you may return the item to us within 7 days of delivery.
Eligibility for Returns
- Item must be unused and in its original condition.
- Item must be in its original packaging.
- Proof of purchase (order number/invoice) is required.
Non-returnable Items
- Used or damaged products.
- Items returned without original packaging.
- Custom or personalized products.
Return Process
- Email us at miles.retail@gmail.com with your order number and reason for return.
- Our team will review your request and share return instructions.
- Once we receive the item, we will inspect it and process your refund.
Refunds
Approved refunds will be issued to your original payment method within 5–7 working days after inspection.
Late or Missing Refunds
If you haven’t received a refund yet, please check with your bank or payment provider. If the issue continues, contact us.
Contact Us
For all return and refund-related queries, email us at miles.retail@gmail.com.